At mizantrade.com, we are committed to providing quality products and a reliable shopping experience. If you are not satisfied with your purchase, you may request a return, replacement, or refund according to the policy below.
A product can be returned or replaced under the following conditions:
Return requests must be submitted within 3 days of receiving the product.
After receiving the returned product, our team will inspect it. If the return is approved, the refund will be processed within 3–7 business days through the original payment method (bKash, Nagad, Bank Transfer, or original method).
If a product has a manufacturing defect, customers may request a replacement instead of a refund. Replacement depends on stock availability; if the same product is unavailable, an equivalent product may be offered.
Orders may be cancelled before shipment only. Once the order has been shipped, cancellation will not be possible.
Products with manufacturer warranty must be claimed through the authorized service center according to the manufacturer's warranty policy.
Website: www.mizantrade.com | Email: support@mizantrade.com | Phone: +88 01709-867815